Yes, we ship to over 50 countries worldwide. International shipping typically takes 7-14 business days. Please note that customs duties and taxes may apply depending on your country's regulations.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and bank transfers for larger orders. All transactions are secured with SSL encryption.

Standard orders require a minimum of 10 units. For custom designs, the minimum is 25 units. We offer bulk discounts for orders of 100+ units. Contact our sales team for custom quotes.

You can modify or cancel your order within 24 hours of placement. After production begins (usually 24-48 hours), modifications may incur additional fees. Contact our support team immediately for assistance.

Standard production takes 5-7 business days. Custom designs may take 10-14 business days. Rush production (3-5 days) is available for an additional fee. You'll receive tracking information once your order ships.

Absolutely! We specialize in custom uniform solutions including embroidery, screen printing, heat transfer, and bespoke designs. Our design team will work with you to create uniforms that match your brand identity perfectly.

Submit your requirements through our custom design form, and our team will contact you within 24 hours. You can also schedule a consultation call with our design experts to discuss your vision in detail.

We accept AI, EPS, PDF, SVG, and high-resolution PNG/JPG files (minimum 300 DPI). For best results, vector files (AI, EPS, SVG) are recommended as they can be scaled without quality loss.

Standard shipping: 3-5 business days within the continental US. Express shipping: 1-2 business days. International shipping: 7-14 business days. You'll receive tracking information as soon as your order ships.

Standard shipping: $9.99 (free on orders over $199). Express shipping: $19.99. International shipping: Calculated at checkout based on destination. Bulk orders may qualify for special shipping rates.

Yes! We offer free standard shipping on all orders over $199 within the continental United States. This applies to both standard and custom uniform orders.

We offer a 30-day return policy for standard items (unworn, unwashed, with tags). Custom items can only be returned if there is a manufacturing defect. Return shipping is the customer's responsibility unless the return is due to our error.

Log into your account, go to "My Orders," and select the item you wish to return. You can also email returns@studentshopy.com with your order number. We'll provide a return authorization and instructions within 24 hours.

Once we receive your return, refunds are processed within 5-7 business days. The refund will be issued to your original payment method. You'll receive an email confirmation when your refund is processed.